At Makeup Tools Bangladesh, we aim to provide a hassle-free shopping experience. If you need to cancel your order, please review the following cancellation policy for more details.
Cancellation Timeframe
Cancellation Status
Cancellation Timeframe
Refund Policy
Before Shipment
Within 24 hours of order placement
Full refund
After Shipment
Not applicable (cancellation not accepted)
Return policy applies
How to Cancel an Order
Contact us immediately via email or phone (details below) to request cancellation.
Provide your order number and reason for cancellation.
If the order has already been shipped, cancellation will not be possible, and you may follow the return process.
Refund Policy
Before Shipment:Full refund will be issued if the order is cancelled before shipment.
After Shipment:Returns are allowed, and refunds will be processed as per the return policy, excluding shipping charges.
Non-Cancellable Orders
Customized or personalized items.
Items on sale or discounted, unless stated otherwise.
Damaged or Incorrect Items
In case you receive a damaged or incorrect item, contact us immediately for a replacement or refund.
If you have any questions or need assistance with your order cancellation, feel free to contact our support team: